Our Centers for Ethics:

Webinar FAQ’s

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• What exactly is a webinar?
• How do I sign up?
• OK, I've signed up. Now what?
• Do I need special software?
• Can I speak during the webinar? How do I ask a question?
• How long are your webinars?
• When should I log in on the day of the webinar?
• What if I have technical difficulties on the day of the webinar?
• Will I receive anything from you after the webinar?
• I loved the webinar, but I want more! How can I get customized follow-up?

What exactly is a webinar?
It's an audiovisual presentation on the Web. We conduct a live PowerPoint presentation, which you see on your monitor and hear through your computer's speakers. A chat room enables you to ask questions of the presenter and communicate with other participants during the webinar.

How do I sign up?
You can register online or print out the registration form and fax it with a copy of your check or purchase order. You only need to register one computer and can gather as many participants as you like around it.

OK, I've signed up. Now what?
Shortly after you register, we will email you a confirmation and some basic information. A few days before the webinar, we will send another email explaining how to log in and communicate with the presenter and other participants during the webinar. Make sure to print this out so you can refer to it in case you have technical difficulties.

Do I need special software?
No special webinar software is required, but you will need the following:

• Computer speakers or headphones
• Flash player (version 9 or higher). This free program may already be on your computer, but click here to be sure you have the latest version.
• PC users will need:
  •  Windows® 2000, XP Home, XP Pro, 2003 Server, or Vista
  •  Internet Explorer 6.0 (or higher) or Mozilla Firefox 1.5 (or higher)
• Mac users will need:
  •  Mac OS® X 10.4 (Tiger®) or newer
  •  Safari 2.0 (or higher)

Click here to test your system. If necessary, update your computer and re-test. Double-check that you have an updated Flash player.

Can I speak during the webinar? How do I ask a question?
You will be able to communicate in writing but not verbally. You can type questions in the webinar's chat room. The presenter will respond to them at the end of the presentation.

How long are your webinars?
Typically, 60 minutes: a 45-minute presentation and 15 minutes for questions and answers.

When should I log in on the day of the webinar?
Please begin the login process at least 10 minutes before the start time in case you have technical difficulties.

What if I have technical difficulties on the day of the webinar?
Please contact our Webinar Tech Help at 800-711-2670. Don’t forget to test your computer ahead of time.

Will I receive anything from you after the webinar?
Yes — we'll send a follow-up email containing useful information, including resources and content referenced in the webinar.

I loved the webinar, but I want more! How can I get customized follow-up?
We specialize in making character development a vital tool for change. Contact us at 800-711-2670 or charactercounts@jiethics.org to learn how we can customize in-service days to meet your needs.

Other questions? Please contact us at 800-711-2670 or training@jiethics.org.

See webinar schedule »